Shippig & Returns

SHIPPING & DELIVERY

We are glad to bring our customers great value and service. That’s why we provide shipping from our warehouses to the USA via trustworthy courier services.

FREE SHIPPING

We offer free shipping for all items.

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries, we will contact you directly.

CUSTOMER SERVICE

Our Ticket and Email Support are available 24/7.
Please feel free to contact us if you need assistance.

SHIPMENT PROCESS

Upon receiving your order, we verify stock availability and proceed with processing your payment within 3 business days from the date of purchase.

Once tracking numbers become available, they will be sent to the email address provided at checkout. If you do not receive tracking information within 5 days of placing your order, please contact us at navixallc25@gmail.com.

You can expect to receive your item within 3 - 15 days from shipment, depending on your location.

RETURN & REPLACEMENT POLICY

Please note that due to the nature of our products, returns are not accepted once the item has been used or worn.

If your item arrives damaged due to shipping or a manufacturing issue, please contact us within 3 days of delivery. Be sure to include clear photos of the issue so our team can review the case and provide an appropriate solution, such as a replacement or alternative resolution.

Your satisfaction and trust are important to us.

For returns not related to a service or manufacturing issue, return shipping costs are the responsibility of the customer.